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The Intersection of Patient Education and Patient Experience

Managing the patient experience means paying attention to every aspect of the patient’s interaction with your healthcare system, from admitting through care and discharge, and even after they’ve gone back home. Additionally, details that used to be considered afterthoughts—like menus and room appointments—are integral to a ...

By |2019-05-03T16:56:35-05:00May 2nd, 2019|

Ambulatory Care: The Road to Improved Patient Outcomes

Written by: Georgina R. Howard, RN-BC, NE-BC, MPA, MSN With changes in healthcare reimbursement and health care policy, there has been a shift in access to care for patients. Fewer patients are accessing emergency rooms, opting instead for alternatives like urgent care clinics for non-acute conditions.[1], ...

By |2019-05-03T16:48:40-05:00May 2nd, 2019|

Lifestyle Management for Diabetes Patients

Written by: Jon Vredenburg, MBA, RD, CDE, CSSD, LD/N Lifestyle management is the cornerstone of diabetes care. For some patients, just getting regular physical activity and following an individualized meal plan can yield sufficient outcomes. However, that is easier said than done. Diet and exercise are ...

By |2019-05-03T12:31:41-05:00April 24th, 2019|

Patient Experience: The Next Horizon

Delivering health care has always been about more than providing medical services. For more than 30 years—driven in part by changes in Medicare, as well as increased competition for patients—hospitals and healthcare providers have been aggressively developing initiatives meant to increase patient satisfaction and empower patients. These ...

By |2019-04-09T14:59:44-05:00April 4th, 2019|

Changing the Diabetes Landscape

Written by: Jon Vredenburg, MBA, RD, CDE, CSSD, LD/N The statistics regarding the prevalence of diabetes are overwhelming. More than 100 million Americans are now living with either diabetes or prediabetes. In order to give that number some context, the entire population of the United States ...

By |2019-03-19T19:33:15-05:00March 18th, 2019|

Treating America’s Mental Health Crisis

It’s almost a certainty that you know someone suffering from a mental health disorder. While much of the medical profession is focused on physical diseases like heart disease and diabetes, America is also in the grip of a less visible, but no less traumatic epidemic: mental ...

By |2019-03-20T10:13:30-05:00March 14th, 2019|

Communicating with Cancer Patients

Cancer patients can’t be expected to remember everything they’re told, especially when feeling anxious or scared. They may hear everything you say and remember none of it. They might nod comprehension but understand only parts of what you tell them. In 2019, more than 1.7 million Americans will hear ...

By |2019-01-16T08:20:46-05:00January 14th, 2019|

Patient Prep Begins with Education

In today’s high-cost medical environment, we talk a lot about how it’s crucial that patients and care providers work together in a strong partnership. When it works, this is the ideal—but in an alarming number of cases, the patient fails to uphold his or her end of the bargain, ...

By |2019-01-16T08:22:45-05:00January 14th, 2019|