NICU Staff Education and Family Support

HealthClips Video and Resource Index

The Wellness Network (TWN), which acquired Milner-Fenwick, is a leading publisher of patient education videos and resources. TWN videos and delivery platforms are currently used by over 53% of U.S. hospitals and accessible to patients anytime, anywhere. HealthClips videos are short and concise, ...

By |2019-07-10T11:38:04-05:00July 9th, 2019|

The Wellness Network, National Perinatal Association, Patient+Family Care and Preemie Parent Alliance Collaborate to Improve NICU Outcomes

PEWAUKEE, WI – November 17, 2017  – The Wellness Network (TWN), a national leader in actionable patient education and My NICU Network, a collaborative comprised of three respected organizations involved in professional and parent education and support of high-risk newborns and their families, have partnered to offer NICU ...

By |2018-03-06T20:43:43-05:00November 14th, 2017|

HCAHPS and Patient Perception

The Affordable Care Act (ACA), Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) scores and Meaningful Use initiatives are pushing providers in all settings to do more-often with less. The right patient education programming, can help a provider align their care to meet these regulatory goals. ...

By |2018-03-07T15:15:22-05:00August 30th, 2017|

5 Reasons to Improve the ROI of your Patient Education

The quality of patient education is having a direct impact on financial success for healthcare providers.  Relevant, engaging and clinically accurate patient education that helps patients better understand and manage their health has been proven to reduce readmissions and increase patient satisfaction. Whether ...

By |2019-08-02T13:02:00-05:00August 23rd, 2017|

How to easily raise your HCAHPS scores

Patient satisfaction has been garnering an increasing amount of attention, since healthcare began its shift to a value-based, more patient-centric system. In an effort to measure “value” as opposed to volume, the Centers for Medicare and Medicaid Service (CMS) have begun implementing the Hospital Consumer Assessment of ...

By |2018-03-07T15:25:29-05:00August 23rd, 2017|

Supporting Families and Staff with Palliative and Bereavement Care in the NICU

No one ever expects that when they become pregnant, their baby may not be born alive or may pass away after birth. And yet this is the reality for an unfortunate number of new parents every year. Many of these babies—whether they are born extremely prematurely, or ...

By |2018-03-07T03:38:29-05:00August 1st, 2017|

Better caregiver education means better patient care: how to successfully leverage the CARE Act

As value-based care initiatives slowly shift the focus of the business of healthcare from “transactions” to sustainable health processes, regulatory bodies have been issuing guidelines at a frenzied pace. Growing research on caregiver influence on patient compliance and legislation have physician and healthcare vendors looking for ways ...

By |2018-03-07T15:31:53-05:00July 24th, 2017|

Improve the ROI of Your Patient Education

Are your patient education tools viewed as just “nice to have” or does your administration recognize their impact on reducing the cost of readmissions and improving reimbursements? More than ever before, the quality of patient education is having a direct impact on financial success for healthcare providers.  Relevant, ...

By |2018-03-14T09:09:29-05:00February 13th, 2017|