VA Solutions

HealthClips Video and Resource Index

The Wellness Network (TWN), which acquired Milner-Fenwick, is a leading publisher of patient education videos and resources. TWN videos and delivery platforms are currently used by over 53% of U.S. hospitals and accessible to patients anytime, anywhere. HealthClips videos are short and concise, focus ...

By |2019-03-14T10:09:54-05:00March 13th, 2019|

HCAHPS and Patient Perception

The Affordable Care Act (ACA), Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) scores and Meaningful Use initiatives are pushing providers in all settings to do more-often with less. The right patient education programming, can help a provider align their care to meet these regulatory goals. The ...

By |2018-03-07T15:15:22-05:00August 30th, 2017|

How to easily raise your HCAHPS scores

Patient satisfaction has been garnering an increasing amount of attention, since healthcare began its shift to a value-based, more patient-centric system. In an effort to measure “value” as opposed to volume, the Centers for Medicare and Medicaid Service (CMS) have begun implementing the Hospital Consumer Assessment of Healthcare ...

By |2018-03-07T15:25:29-05:00August 23rd, 2017|

Leveraging Patient Education to help improve the patient experience at VA facilities today

Overview: The Challenge with Veterans Health Focus on Patient Satisfaction Leveraging Patient Education to Impact Patient Experience Promising Solutions When news came out that a Phoenix, Arizona Veterans’ hospital had been falsifying information about patient appointment wait times1, accusations and denials went flying. How could this have happened? ...

By |2018-09-10T10:28:51-05:00August 17th, 2017|

Better caregiver education means better patient care: how to successfully leverage the CARE Act

As value-based care initiatives slowly shift the focus of the business of healthcare from “transactions” to sustainable health processes, regulatory bodies have been issuing guidelines at a frenzied pace. Growing research on caregiver influence on patient compliance and legislation have physician and healthcare vendors looking for ways to ...

By |2018-03-07T15:31:53-05:00July 24th, 2017|

5 Ways to Improve the Effectiveness of Veteran Education

Position your facility to improve Veteran education, achieve health and wellness objectives, address nursing indicators, and meet performance and quality measures with VA Solutions. Enhance quality of care with accurate and engaging video and print patient education that can be integrated into clinical workflow and delivered across multiple ...

By |2018-03-07T04:06:22-05:00July 10th, 2017|

Improve the ROI of Your Patient Education

Are your patient education tools viewed as just “nice to have” or does your administration recognize their impact on reducing the cost of readmissions and improving reimbursements? More than ever before, the quality of patient education is having a direct impact on financial success for healthcare providers.  Relevant, engaging ...

By |2018-03-14T09:09:29-05:00February 13th, 2017|