3. Click “File Type” drop down and select “Message”.
Then click “Apply Filter” button. You will see your messages.
Note: This is the naming convention we use: (YourSiteNumber)_(Product)_Text. Your Site Number is the number assigned by The Wellness Network to your site. Product indicates which channel the message is appearing on:
• HCC = HeartCareChannel
• NC = NewbornChannel
• TPC = Patient Channel
4. Click the red “Name” of the message to change
5. Select the “Slide in Text Field” you would like to edit.
IMPORTANT: Do NOT use the “Characters Left” count indicator as the guide for your message. Instead use the preview screen seen in item number 8 below as your guide. The total number of characters you should enter into one Slide in Text Field is between 80 and 85 characters, including spaces; any more characters than that and the remainder of the message will be “clipped” from sight on the screen.
6. Preview your message to confirm
To preview, use the preview screen below. You will see that you can see a preview to the right of the text message you entered. Select the number of the message or use the arrows to review your message to make sure messages do not get “clipped.”When writing messages, please remember the following:
The system uses text wrap, so long words or links like web addresses may wrap to the next line, and may also push longer messages out of the frame too soon making it hard for the viewer to read the full text.
Messages display for two minutes so be sure the message can be easily read and understood within that timeframe.
7. Click “Save Changes or Save & Close”
To save your edits or new message, be sure to click “Save Changes or Save & Close”. Messages posted to the web page can take from fifteen minutes to one hour to change on your TVs once saved. If the saved messages have not appeared after two hours, please contact Customer Care.
8. Click your ID number and select “Log Out”
In the upper right-hand part of the screen you will see System with your User ID number. Click your ID number and select “Log Out” – when finished.
Interested in hearing from one of our Customer Support team members?
Complete the form below and we will be in contact with you soon!
Find out how we are helping hospitals across the country connect patients with evidence-based COVID-19 resources.
Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information.
Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. It is mandatory to procure user consent prior to running these cookies on your website.