April 2019


Patient Experience: The Next Horizon

Delivering health care has always been about more than providing medical services. For more than 30 years—driven in part by changes in Medicare, as well as increased competition for patients—hospitals and healthcare providers have been aggressively developing patient experience initiatives meant to increase satisfaction and empower patients.

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Communication Issues

Support patients as they navigate the healthcare system with proven patient education and engagement tools that help patients understand their journey, know what to expect, and even introduce them to staff they will meet at your facility.

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