The opportunity to reach patients with education that influences the health of your community starts before they walk through your hospital’s doors. There is no question that the healthcare landscape is changing:
- hospitals are moving from fee-for-service payments towards value-based care,
- reimbursements encourage quality outcomes and patient satisfaction, and
- patients are seeking a more comprehensive healthcare solution that supports their needs throughout all points of care.
This change has challenged health systems and patient educators to do more to improve patient experience and expectations. By deploying a patient engagement solution that is clinically accurate, easily accessible when and where they need it most and customizable to target your specific patient population can help you meet the needs of this changing landscape. In addition, the ability to convey your brand and mission, and reach your patients before they even walk in your doors further supports your focus on community outreach.
With increased pressure to reduce healthcare cost and remain financially viable, healthcare providers face a unique set of challenges that are both hindered and aided by advancing technologies. The biggest of those challenges are:
- Reducing length of stay
- Improving outcomes
- Reducing readmissions
- Increasing patient satisfaction
Without question, the development of newer and better diagnostic technologies and procedures, and rapidly increasing treatment breakthroughs will play a major role. However, these alone will not be enough. Because just ‘getting fixed’ does not always mean getting well. And getting well is ultimately the biggest patient satisfier of all!