Teach-back is one of the most cost-effective communication tools to improve the quality of care, increase patient engagement, and reduce readmissions. It is endorsed by many medical organizations, yet it is still not embraced as a standard of practice by many providers.
The goal of this paper is to define what teach-back is and isn’t, show why it is relevant today, and offer guidelines for implementing teach-back in your organization.
The white paper covers:
- The evolution of teach-back
- The step-by-step teach-back process
- Teach-back and health literacy
- Using teach-back to manage chronic conditions
- How to successfully implement adoption in your organization
- Three levels of evaluation you must apply for good outcomes
This report also includes a directory of linked teach-back resources.