May 2019  

The Intersection of Patient Education and Patient Experience

Managing the patient experience means paying attention to every aspect of the patient’s interaction with your healthcare system, from admission, ongoing care, discharge, and even after they’ve gone back home. Improving the patient experience means recognizing that healthcare is a partnership between the patient and the whole constellation of providers and facilities that treat that person.

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Ambulatory Care: The Road to Improved Patient Outcomes

Health care networks have prioritized ambulatory care to be the point of entry into their health care system. These services coordinate care for patients utilizing best practices in chronic disease and population health management. To improve the health of a population, health care professionals work together to plan and educate patients on self-care.

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