Resources
Real-life stories and case studies on the power to improve patient health through engaging and impactful patient education.
HCAHPS and Patient Perception
The Affordable Care Act (ACA), Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) scores and Meaningful Use initiatives are pushing providers in all settings to do more-often with less. The right patient education programming, can help a provider align their care to meet these regulatory goals. The Wellness Network’s patient education libraries and resources ...
5 Reasons to Improve the ROI of your Patient Education
The quality of patient education is having a direct impact on financial success for healthcare providers. Relevant, engaging and clinically accurate patient education that helps patients better understand and manage their health has been proven to reduce readmissions and increase patient satisfaction. Whether accessible on your website, available on patient and waiting room TVs or ...
Leveraging Patient Education to help improve the patient experience at VA facilities today
Overview: The Challenge with Veterans Health Focus on Patient Satisfaction Leveraging Patient Education to Impact Patient Experience Promising Solutions When news came out that a Phoenix, Arizona Veterans’ hospital had been falsifying information about patient appointment wait times1, accusations and denials went flying. How could this have happened? How could it be fixed? Why hadn’t ...
Case Study: Southern Medical Care: Delivering Value and Meaningful Resources to Patients in Rural Outpatient Clinic
Location: Hattiesburg, Mississippi Size: A walk-in and appointment-based primary care and occupational medicine clinic with one staff physician and a nurse practitioner serving approximately 5,291 patients annually. Affiliation: None Southern Medical Care was recognized as the most engaged participant in the HeartCare Channel program. The program was funded by the COSEHC QualityImpact Practice Transformation Network (PTN) through a ...
Case Study: Willis-Knighton Health System Custom TV Network Improves Patient Education
A better-educated patient is a more engaged patient, and that may lead to a quicker recovery, reduced length of stay and higher patient satisfaction. A strong commitment to the power of education is one of the core principles behind Willis-Knighton’s creation of WKTV, an internal patient education channel broadcast directly into patient rooms and waiting ...
Case Study: Mercy Kids Improving the Patient Experience in Maternity Care
As the first hospital in Missouri recognized by J.D. Powers and Associates’ Distinguished Hospital Program for “Outstanding Patient Experience” in maternity care, Mercy Hospital uses the Mercy Kids Newborn Channel to drive both strategic corporate initiatives and patient education goals. According to Parth Zaveri, business development officer, growing use of the Mercy Kids Newborn Channel ...