Prenatal and Maternity

HCAHPS and Patient Perception

The Affordable Care Act (ACA), Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) scores and Meaningful Use initiatives are pushing providers in all settings to do more-often with less. The right patient education programming, can help a provider align their care to meet these regulatory goals. The ...

By |2018-03-07T15:15:22+00:00August 30th, 2017|

HealthClips Video and Resource Index

  The Wellness Network (TWN), which acquired Milner-Fenwick, is a leading publisher of patient education videos and resources. TWN videos and delivery platforms are currently used by over 53% of U.S. hospitals and accessible to patients anytime, anywhere. HealthClips videos are short and concise, ...

By |2018-08-07T15:06:42+00:00August 29th, 2017|

5 Reasons to Improve the ROI of your Patient Education

The quality of patient education is having a direct impact on financial success for healthcare providers.  Relevant, engaging and clinically accurate patient education that helps patients better understand and manage their health has been proven to reduce readmissions and increase patient satisfaction. Whether accessible on your website, available ...

By |2018-03-06T20:50:43+00:00August 23rd, 2017|

How to easily raise your HCAHPS scores

Patient satisfaction has been garnering an increasing amount of attention, since healthcare began its shift to a value-based, more patient-centric system. In an effort to measure “value” as opposed to volume, the Centers for Medicare and Medicaid Service (CMS) have begun implementing the Hospital Consumer Assessment of Healthcare ...

By |2018-03-07T15:25:29+00:00August 23rd, 2017|

Case Study: Mercy Kids Improving the Patient Experience in Maternity Care

As the first hospital in Missouri recognized by J.D. Powers and Associates’ Distinguished Hospital Program for “Outstanding Patient Experience” in maternity care, Mercy Hospital uses the Mercy Kids Newborn Channel to drive both strategic corporate initiatives and patient education goals. According to Parth Zaveri, business development officer, growing ...

By |2018-03-07T04:06:12+00:00August 9th, 2017|

Better caregiver education means better patient care: how to successfully leverage the CARE Act

As value-based care initiatives slowly shift the focus of the business of healthcare from “transactions” to sustainable health processes, regulatory bodies have been issuing guidelines at a frenzied pace. Growing research on caregiver influence on patient compliance and legislation have physician and healthcare vendors looking for ways to ...

By |2018-03-07T15:31:53+00:00July 24th, 2017|

How we can help doctors and hospitals feel confident with “breast is best”

The term “breast is best” sums up exactly what leading medical organizations such as the American Academy of Pediatrics (AAP) and the American College of Obstetricians and Gynecologists (ACOG) believe: babies who receive breast milk as opposed to formula reap substantial benefits. An increased focus on breastfeeding, as ...

By |2018-03-14T11:50:33+00:00June 15th, 2017|