Contact Us

Customer Support

Our Customer Care representatives are available to answer questions about your patient education and engagement solutions, Monday – Friday from 9:00 AM to 6:00 PM Eastern. You can reach our team via any of the following methods:

Toll Free: 1-888-219-4678
Email: customercare@thewellnessnetwork.net
Fax: 262-436-1703

If you are experiencing technical difficulties or looking for assistance, please visit our technical support page for instructions on resetting your system or updating your tablets.

If you are a Patient Instructions customer and need immediate assistance, please contact us at 1-800-848-0099. If your question can wait until the next business day, please email product support at productsupport@thewellnessnetwork.net.