Contact Us

 Customer Support

Our Customer Care representatives are available to answer questions about your patient education and engagement solutions, Monday – Friday from 9:00 AM to 6:00 PM Eastern. You can reach our team via any of the following methods:

Toll Free: 1-888-219-4678
Fax: 262-436-1703

If you are experiencing technical difficulties or looking for assistance, please visit our technical support page for instructions on resetting your system or updating your tablets.

If you are a Patient Instructions customer and need immediate assistance, please contact us at 1-800-848-0099.  If your question can wait until the next business day, please email product support at

Office Locations

Payment Address

Interactivation Health Networks LLC
11350 McCormick Road
Executive Plaza II, Suite 400
Hunt Valley, MD 21031

Interested in learning more about our patient education and engagement solutions?
Connect with us to learn more!