Contact Us
Customer Support
Our Customer Care representatives are available to answer questions about your patient education and engagement solutions, Monday – Friday from 9:00 AM to 6:00 PM Eastern. You can reach our team via any of the following methods:
Toll Free: 1-888-219-4678
Email: customercare@thewellnessnetwork.net
Fax: 262-436-1703
If you are experiencing technical difficulties or looking for assistance, please visit our technical support page for instructions on resetting your system or updating your tablets.
If you are a Patient Instructions customer and need immediate assistance, please contact us at 1-800-848-0099. If your question can wait until the next business day, please email product support at productsupport@thewellnessnetwork.net.
Office Locations
Pewaukee Office
N27 W23539 Paul Road, Suite 100
Pewaukee, WI 53072
Baltimore Office
11350 McCormick Road, Suite 400
Hunt Valley, MD 21031
Eau Claire Office
2620 Stein Boulevard, Suite C
Eau Claire, WI 54701
New York Office
115 East 57th Street, Suite 1101
New York, NY 10022
Technical Operations Center
4300 Fortune Place, Suite B
W Melbourne, FL 32904
Payment Address
Interactivation Health Networks LLC
PO Box 530019
Atlanta, GA 30353-0019