Contact Us
Customer Support
Our Customer Care representatives are available to answer questions about your patient education and engagement solutions, Monday – Friday from 9:00 AM to 6:00 PM Eastern. You can reach our team via any of the following methods:
Toll Free: 1-888-219-4678
Email: customercare@thewellnessnetwork.net
Fax: 262-436-1703
If you are experiencing technical difficulties or looking for assistance, please visit our technical support page for instructions on resetting your system or updating your tablets.
If you are a Patient Instructions customer and need immediate assistance, please contact us at 1-800-848-0099. If your question can wait until the next business day, please email product support at productsupport@thewellnessnetwork.net.
Office Locations
Pewaukee Office
N27 W23539 Paul Road, Suite 100
Pewaukee, WI 53072
Baltimore Office
119 Lakefront Drive
Hunt Valley, MD 21030
Eau Claire Office
2620 Stein Boulevard, Suite C
Eau Claire, WI 54701
New York Office
115 East 57th Street, Suite 1101
New York, NY 10022
Technical Operations Center
4300 Fortune Place, Suite B
W Melbourne, FL 32904
Payment Address
Interactivation Health Networks LLC
PO Box 530019
Atlanta, GA 30353-0019