In this issue:



APRIL 2018    

New Online Video and Resource Delivery
Our new online platform takes patient education and engagement to a new level. Leverage this new community and patient engagement tool to put the power of evidence-based education at your patients’ fingertips. With over 1,600 videos and printable resources, our updated platform offers a convenient and centralized location to which you can direct patients whether they are preparing for a procedure, hospitalized, or recovering at home. This platform includes the ability to promote your brand, personalize your URL, and add your facility’s own videos.

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New Patient Education on Cancer, Opioids, PTSD, and more!

This June, we are releasing new patient education videos on a variety of topics including oncology, opioid use, pain management, PTSD, and common medical tests and procedures. We have fully refreshed our Oncology Library, which now offers over 30 video resources aimed at helping patients and their families navigate the diagnosis, understand specific types of cancers, decipher treatments and screenings, manage side effects, and find support. In addition, we’re expanding our Mental & Emotional Health Library with resources on opioid use and PTSD. We will expand our Quality of Care Library with new tools to address pain management and explain common medical tests and procedures.

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Hospital Acquired Conditions
The Hospital Acquired Conditions (HACs) custom patient engagement solution was designed with input from risk, safety, and quality managers to engage patients in helping to reduce instances of HACs. This resource helps patients understand common HACs, their role in preventing them, and the signs, symptoms, and steps to take if they suspect an HAC.

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Readmission Risk Reduction
Our Readmission Risk Reduction solution offers education delivered at the right time and on the right platform to help patients manage their condition before admission, during hospitalization and through their transition back home. This solution engages patients to help drive down 30-day readmission rates and avoid costly CMS penalties.

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Shared Decision Making
Despite dozens of studies proving that shared decision-making benefits both patients and providers by increasing patient engagement, adoption has been slow. Read how Britain’s National Health Service is working to implement shared decision-making in UK hospitals, with practical tips on how to engage both providers and patients.

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